Frequently Asked Questions:

• Is there a minimum order?

No. You do not have to order a minimum amount of cakes with us. Our smallest box holds up to 12 mooncakes. Shipping will be the same for any order of 12 mooncakes or fewer. 

We have an option to send you up to six mooncakes in a flat rate padded envelope as well. NOTE: There is a risk the mooncakes will be damaged during the shipping process if shipped in a padded envelope. 

• How long do they last? How can I store them?

Once the mooncakes arrive, you can keep them out on your counter for up to a week. They can be stored in the fridge for one month or in the freezer for up to six months. Reheat frozen mooncakes in the oven or a toaster oven. 

• Do all mooncakes have a salted egg yolk in the middle? 

All baked mooncakes (Banh Nuong) have a salted egg yolk in the middle. The Banh Deo, or snow skin mooncakes do not have a yolk because they are not baked. You can request no egg yolks in any cakes for a 0.50 cent discount. You can also request extra egg yolks for 0.50 cents per extra yolk. 

• How can they be enjoyed?

When you take the mooncakes out from the fridge or freezer, let them warm up to room temperature on your counter. You can enjoy them even more by having a cup of tea with them.

• Can you freeze mooncakes?

Yes, you can keep the baked mooncakes in the freezer. Just make sure to put them in a closed bag or container. They will stay fresh for a good six months. You cannot freeze the snow skin mooncakes. Please eat them as soon as possible for the best taste.

• Are there vegetarian or vegan options?

We have choices for people who don't eat meat or animal products. Our baked mooncakes (Banh Nuong) are not fully vegan, but our snow skin mooncakes (Banh Deo) are. All our flavors are vegan except for thap cam. We also have a vegetarian thap cam option (thap cam chay) for the baked mooncakes.

• Are the mooncakes gluten free?

Mooncakes have gluten in them, so if you need to avoid gluten, these might not be the right choice for you.